GENERATION RENT campaigns for professionally managed, secure, decent and affordable private rented homes in sustainable communities.

Join us today and help campaign for a better deal for private renters.

How we help

  • hwh-1.pngCall for changes in legislation, strategies, policies and practices to make private housing a better place to live

  • hwh-2.pngStrengthen the voice of private tenants by developing a national network of private renters and local private renters’ groups
  • hwh-3.pngProvide opportunities for private renters to campaign on issues that affect them and their local areas
  • hwh-4.pngWork with affiliates towards achieving the aims of Generation Rent
  • commented 2019-10-14 11:36:31 +0100 · Flag
    Unconventional- That’s awful behaviour from your LL. You are under alot of stress because of his behaviour but you don’t have to tolerate this bully. Please look at
    They give good advice on Landlord Harassment which this is due to his constant bullying of you.

    Also Shelter have a helpline you can ring for useful advice on your situation. I feel angry for you. But there are rogue LLs out there and charities like GR and Shelter, support those affected by this type of LL. Keep your chin up and don’t take his cr*p!

    But speak to Shelter or CAB to get advice and support which you do need. Good luck. Let us know how it goes xoxoxo
  • commented 2019-10-14 11:11:58 +0100
    I rented a house with a 6 month tenancy agreement. The landlord never gave me a Renting in England booklet, a gas safety certificate or an energy performance certificate, After three months the landlord sent me a section 21 eviction notice because I had to go on universal credit and I had to pay the rent two weeks late. The council gave me full housing duty, but because the landlord didn’t provide the rent booklet or the certificates they said his section 21 eviction notice is not valid so therefore I cannot get temporary housing. Now tit has been almost one year and he landlord is furious, he says he wants his house back to live in, he has sent a section 13 to increase the rent drastically, and he is constantly making my family feel unwelcome and unsettled in the house. We are living our lives walking on eggshells and the stress is actually making us sick. I appealed the rent increase and the Rental Assessment Tribunal is coming to assess the property. The landlord insists that he will be there with his building surveyor during the assessment. I know he just wants to dominate the proceedings to make sure it goes in his favor as he is a really manipulative bully. I wish there was some support system that people like myself could get help from so that someone could be with me when the assessment is being done to make sure I don’t get railroaded.
  • commented 2019-10-07 15:44:18 +0100 · Flag
    Hi Angie, it’s sounds like you are being charged an early contract termination fee…this would include the rent and utilities due until the end of the fixed term of your contract. Unfortunately the noisy neighbour is out of their control (unless they manage that property too).
    You will need to pay the fee until the end of your contract. If you are unhappy with this you could try seeing which redress scheme the letting agent is a member of. But first you will need to make a formal complaint to the letting agent.
  • commented 2019-10-03 20:15:21 +0100 · Flag
    I signed a 2 year agreement in May 2019, sadly due to noisy neighbours I’m having to move already and the agency want £2.5k in fees to move, what can I do??
  • commented 2019-09-19 16:33:14 +0100 · Flag
    Hello, can you help in issues where the Landlord refuse to provide the things in the tenancy agreement?he has disconnected our power over a feud with us over him not fixing our water pumping machine that has been bad for a while now. pls we need help? our house is located in some sort of Bush in Karu site you guys help sort such problems or you know any organization that can help? please someone should let me know 08137186721 Samuel. thanks
  • commented 2019-08-13 20:41:11 +0100
    That’s tragic Andrew. We have a couple living in a tent next to our block of flats here in Nottingham. It’s very sad, but the problem is they refused any help offered by the local homeless charity!

    You are right most people are only one step away from homelessness. All it takes is job loss or a relationship breakup as the cause for homelessness. Why can’t Shelter who receive £60m a year provide bonds or act as guarantors for people, some housing charity! Why can’t they even start to build houses to house the homeless? They don’t actually house anyone!

    I think the rental market is undergoing big change…fewer small time armchair landlords and more big corporate faceless build to rent companies charging extortionate rents and focussing on shareholder value…I’m not sure if that’s much of an improvement though!

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Housing isn’t a priority for Boris Johnson. Here’s why it should be:

There was no mention of private renting in the Queen's Speech today, but it would be a mistake for Boris Johnson's government to overlook it.

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Renters take unfair evictions to the government's door

There are just a few days left to have your say about the government’s plans to scrap Section 21, the law that allows landlords to evict tenants without needing a reason.

The Ministry of Housing’s consultation on abolishing Section 21 closes on Saturday and today, alongside other members of the End Unfair Evictions coalition, we went down to Westminster to call on the government to give tenants the protections needed to enjoy a stable home.


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Generation Rent celebrates restrictions on holiday let adverts!

Transport for London has banned adverts for holiday let companies that take homes away from Londoners, following a successful campaign against the anti-tenant adverts by Generation Rent. 


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Tenants in line for £117.90 when renewing

One of the great things about the Tenant Fees Act is that you can save money whether you move home or stay put. 

Since June, tenants signing an agreement on a new home in England do not have to pay letting agent fees. (As of yesterday, the ban applies across the UK.)

But there's been less fanfare for the cap on deposits at five weeks' rent, which means that a tenant renewing the agreement on their current home could get a refund if their deposit is worth more than that.

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Your chance to make tenancy deposits fairer

Deposits are behind some of the most common problems we hear about from renters:

  • tenants' money doesn't get protected
  • the struggle to get deposits back when moving home
  • and many of us are unable to afford them in the first place

The good news is the government is looking at how the deposits system can be improved and is asking for renters' experiences until 5 September. This is your chance to share your experience of deposits and help change the system. 

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Finding out if your landlord is a criminal

There are now three live government consultations that could help to reshape the private rental market.

One is on reforming tenancy deposits (deadline for responses 2 September), the second is on abolishing Section 21 evictions (deadline 12 October) and the third, announced last Sunday as well, proposes giving tenants access to a government database of criminal landlords.  

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Government consults on ending Section 21

It's finally here! After announcing in April its intention to abolish Section 21, the government has published its proposals for making this happen.

We've been through the consultation document, which is open for responses until 12 October, and here's a quickish summary of what's in it. 

We'll be preparing our own response, but we also want to hear what you think. And most importantly, we're looking at how to make it easy for renters to respond and make sure the government does this right.

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Sadiq Khan publishes vision for London's rental market

The Mayor of London has come out firmly in favour of our campaign to end unfair evictions - and has pushed the government to give him powers to bring in rent controls in the capital.

He was elected in 2016 on a pledge to shake up London's private rented sector, and now, after a long consultation period, Sadiq Khan has unveiled his proposals.

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A win on tenancy deposits and one step closer to regulating landlords

The letting fees ban is great and all, but now fees are out of the way, you still have to scrape together a large deposit before you can move home. 

Well, we thought about that - last year we proposed a system where you could transfer part of your deposit to your next tenancy, once you'd done responsible things like pay your final month's rent. We called this deposit passporting.

We couldn't get it into the Tenant Fees Act (which came into force this month), but the government has been looking at it and today announced its support for deposit passporting!

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Everything you need to know about the Tenant Fees Ban

After years of waiting, England's Tenant Fees Ban is finally here. It means that letting agents and landlords won’t be able to charge extortionate fees when you move to a new home. Here are the top 6 things you need to know about the ban:

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