The English Private Landlord Survey 2018
Happy tenants. Happy landlords. Longer tenancies and no unfair evictions. It’s all possible!
The 2018 English Private Landlords Survey (EPLS) – the first since 2010 – demonstrates that much-needed changes to the private rented sector, specifically to renter security, would have little or no effects on most landlords. The current system of rules reflects the interests and opinions of a small minority of landlords at the great expense of tenants who deserve better.
The EPLS surveyed 8000 landlords and letting agents and its findings were published last month. The questionnaire covered three main topics: landlord characteristics; their attitudes and behaviours; and, importantly, the future of the private rented sector.
What are some of the key findings and what do they mean for renter security?
Policing the letting fees ban – what we’re up to
The ban on letting fees is coming – from 1 June, renters in England (including licensees and property guardians as well as tenants) will not have to pay fees for admin, references or inventory to move into a new home. Just the rent and refundable deposits.
This should have a huge impact – not only on renters’ finances, but on their relationship with the landlord and agent too. If the landlord isn’t fixing something or is asking for a higher rent, the tenant is in a stronger negotiating position because it is now cheaper for them to move out instead. Faced with the prospect of a tenantless property, the landlord is more likely to capitulate.
But letting agents are a crafty bunch – their ability to invent fees out of thin air is why we’ve got to this point. And many are willing to break the law – our research on lettingfees.co.uk found that 12% of agents weren’t publishing their fees, in breach of the Consumer Rights Act 2015.
Older renters struggling with affordability, insecurity, and lack of agency
The demographics of renters has changed so much over the last decade that we could now pluralise our name to Generations Rent. We’re very much conscious of the trend of older people privately renting, which will continue for the foreseeable future, so we were pleased to be invited to speak at Age UK’s All Party Parliamentary Group (APPG) on ageing and older people which is holding an inquiry into older people’s housing. This session focused specifically on older tenants in the private rented sector and how housing impacts their physical, mental and social wellbeing.
Generation Rent’s 2019 survey of private renters has just closed, so we crunched the responses and pulled out some findings specifically relating to older renters to share at the event. We received over a thousand survey responses in total, and 32% of responses were from tenants aged 55 or older, with 17.5% aged 65 or over.
Scotland’s rental reforms: what can other nations learn?
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Parliament abolishes £410m-a-year scam
The House of Commons has read letting agent fees their last rites! This afternoon MPs voted to approve the final version of the Tenant Fees Bill signed off last week by the House of Lords.
From 1 June, private renters moving home will no longer have to pay fees to start a new tenancy in England. Agents will only be able to ask for rent, and refundable holding and security deposits (capped at 1 week’s rent and 5 weeks’ rent respectively). The only exemptions are fees to cover the cost of lost keys, late rent payments, changing the name on a tenancy or ending a tenancy early.
The lexical challenge of building more affordable homes
At the launch of the Affordable Housing Commission in October, the chair, Lord Best, a veteran of august commissions spanning the past 30 years, related an experience he’d had with one that was looking at The Future of the Family.
More than halfway into the process, its chair came to meet its sponsor (then plain old Richard Best) and admitted that they were a little behind schedule. They hadn’t managed to agree on a definition of “family”.
From the off, members of the commission – of which I am honoured to be one – are therefore highly conscious of the need to get the basics right. But not only do we need to know what “affordable” means (already the subject of much controversy in the housing world), but I think we also need to define “home”.
2018 takes renters closer to a fairer housing market
It’s our End Of Year round-up! 2018 has been an exciting year for the campaign. Through our work – with activists, renter unions and other groups – we are closer to a safer, fairer and more secure private rental market.
Letting Agents are not the “servants of two masters”
Parliament’s scrutiny of the Tenant Fees Bill has exposed the common misconception that a letting agent works for both the landlord and the tenant. A letting agent is not, as David Cox, CEO of ARLA Propertymark had put it, “effectively the servant of two masters.” Letting agents typically act for only one side (usually, the landlord).
An agent’s role is to serve the interests of the person who appoints them. It is simply not possible to act loyally for two parties whose interests are at odds (e.g. when one side would rather receive higher rent and the other would rather pay less). To suggest otherwise is to contradict English statute and common law, the Property Ombudsman’s guidance, the forthcoming Tenant Fees Bill and even the Bible.
Renters take unfair evictions to the government’s door
There are just a few days left to have your say about the government’s plans to scrap Section 21, the law that allows landlords to evict tenants without needing a reason.
The Ministry of Housing’s consultation on abolishing Section 21 closes on Saturday and today, alongside other members of the End Unfair Evictions coalition, we went down to Westminster to call on the government to give tenants the protections needed to enjoy a stable home.

Renters celebrate restrictions on holiday let adverts!
Transport for London has banned adverts for holiday let companies that take homes away from Londoners, following a successful campaign against the anti-tenant adverts by Generation Rent.