The UK’s first online landlord checking service

Paul Munday is the founder of RentProfile. For more useful websites for renters, visit our resources page.

A few years ago my brother David was the victim of a rental scam. It was this experience that led us to research the scale of the problem and start to think about ways to raise awareness and maybe even prevent this kind of fraud from happening in the first place.

We realised there is a compromise when seeking a rental today: either go through a letting agent which may charge excessive fees, or use a listings site where there’s a chance of being scammed. It wasn’t difficult to find fake listings on websites. Renters told us they were daunted by paying out thousands to a landlord (who is a stranger) but did so as they had little choice.

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Individual Advice

Generation Rent can’t offer advice about individual problems. Here are a few organisations that can:

You might also find quick but informal help on ACORN’s Facebook forum, and there are more suggestions on The Renters Guide.