Getting your head around rights as a renter can feel like learning a foreign language – but you have some protections and knowing what they are will help you feel more in control.
Take a look at some of the most common questions we get asked and if you can't find the answer here, drop us an email on info@generationrent.org.
If you need urgent advice we have some helpful links here.
To learn more about what renting in the UK really looks like, take a look at our renting fact sheet.
I've received a section 21 notice asking me to leave. What can I do?
I told my landlord about a leak/broken boiler/mould outbreak/infestation and they won't do anything about it.
My landlord will not return my deposit/wants to make deductions from the deposit. What do I do?
I don't think my landlord has put my deposit into a protection scheme – what can I do?
My tenancy didn't go ahead but the landlord won't return my holding deposit – what can I do to get it back?
I'm moving home soon but I'm not sure what I can expect from my landlord. What should I know?
My landlord has asked me to send details of a "guarantor" for my rent. What does that mean?
My landlord is letting themselves into my house or turning up at my home without warning. What should I do?
My housemate is moving out, so what do I need to do now?
registering to vote/switching utility/having a pet...