Government measures to suppress coronavirus mean that some of the information below does not apply at the moment. Please see our separate info page for issues caused by coronavirus.
Getting your head around rights as a renter can feel like learning a foreign language – but you have some protections and knowing what they are will help you feel more in control.
Take a look at some of the most common questions we get asked and if you can't find the answer here, drop us an email on [email protected].
If you need urgent advice we have some helpful links here.
To learn more about what renting in the UK really looks like, take a look at our renting fact sheet.