Generation Rent can't offer advice about individual problems. Here are a few organisations that do:
- Advice4Renters provides free or low-cost legal advice and representation from expert housing specialists.
- Shelter's free housing advice helpline 0808 800 4444 is open 8am-8pm on weekdays and 8am-5pm on weekends, 365 days a year.
- Citizens Advice has a network of local bureaux
- Check if you have a local renters' union
- A solicitor listed on Housing Law Practitioners Association
- A solicitor listed on Law Centres Network
- Duncan Lewis (national law firm)
- Get Rent Back can help you claim back rent from a negligent landlord
You might also find quick but informal help on ACORN's Facebook forum, and there are more suggestions on Tenant Law.