Coronavirus: Latest Advice and Support

We have gathered the latest information and links to advice about dealing with issues caused by coronavirus and the lockdown in England.

We cannot provide individual advice, so if you can't find the answer you need, we have links to advice providers here.

We are hosting a Zoom event at 5.30 on 20 August on your rights during coronavirus. Sign up here

Government guidance on controlling the virus

Lockdown has been lifted in most parts of the country. To protect yourself and others, when you leave home you must:

  • wash hands - keep washing your hands regularly
  • cover face - wear a face covering over your nose and mouth in enclosed spaces
  • make space - stay at least a metre away from people not in your household

If you are feeling unwell, get a test and do not leave home for at least 10 days. 

If you have been asked to attend work but feel unsafe, consider talking to your employer, or joining a trade union.

Limited local restrictions have been imposed in Leicester, Luton, Aberdeen, Greater Manchester, and parts of Lancashire and West Yorkshire.

Full information is available here.

Government advice relating to private rented homes is available here.

Help us understand how coronavirus is affecting renters - Vent Your Rent

I have been asked to move out

My tenancy is ending soon and hasn't been renewed/I have received a notice to quit/Section 21

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How do I pay rent if my income has fallen?

I cannot work and am worried about being able to pay my rent

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Can I move home?

I want to move home - is that possible yet?

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Can I let my landlord into my home?

My landlord or agent wants to inspect the property, arrange a viewing or carry out repairs

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How do I keep my shared house safe?

I live with other adults and we don't want to infect each other

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Can my landlord move a new tenant in during lockdown?

What to do if you have separate tenancies and the landlord is trying to move a new tenant in

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How do mortgage holidays work?

I think my landlord is getting a mortgage holiday. Are they supposed to pass it on to me?

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Do I have to renew my tenancy?

I’m coming to the end of my tenancy. With so much uncertainty, I don’t want to commit to another year. Can I stay in my current home on a monthly basis?

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Can I ask for a rent holiday or reduction?

What do I need to know to negotiate a lower rent? If I arrange a rent holiday, will I have to pay it back or forfeit my deposit?

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