GENERATION RENT campaigns for professionally managed, secure, decent and affordable private rented homes in sustainable communities.

Join us today and help campaign for a better deal for private renters.

How we help

  • hwh-1.pngCall for changes in legislation, strategies, policies and practices to make private housing a better place to live

  • hwh-2.pngStrengthen the voice of private tenants by developing a national network of private renters and local private renters’ groups
  • hwh-3.pngProvide opportunities for private renters to campaign on issues that affect them and their local areas
  • hwh-4.pngWork with affiliates towards achieving the aims of Generation Rent
  • commented 2019-09-19 16:33:14 +0100 · Flag
    Hello, can you help in issues where the Landlord refuse to provide the things in the tenancy agreement?he has disconnected our power over a feud with us over him not fixing our water pumping machine that has been bad for a while now. pls we need help? our house is located in some sort of Bush in Karu site you guys help sort such problems or you know any organization that can help? please someone should let me know 08137186721 Samuel. thanks
  • commented 2019-08-13 20:41:11 +0100
    That’s tragic Andrew. We have a couple living in a tent next to our block of flats here in Nottingham. It’s very sad, but the problem is they refused any help offered by the local homeless charity!

    You are right most people are only one step away from homelessness. All it takes is job loss or a relationship breakup as the cause for homelessness. Why can’t Shelter who receive £60m a year provide bonds or act as guarantors for people, some housing charity! Why can’t they even start to build houses to house the homeless? They don’t actually house anyone!

    I think the rental market is undergoing big change…fewer small time armchair landlords and more big corporate faceless build to rent companies charging extortionate rents and focussing on shareholder value…I’m not sure if that’s much of an improvement though!
  • commented 2019-08-13 17:15:00 +0100
    A dose of stark reality for us all when a homeless man dies in the doorway of a major shopping chain in Bristol. R.I.P. (It could have been any major city). His cardboard ‘tomb stone’ detailed that he passed as shoppers walked by him and into the store.
    Anyone who has experienced the current rental market will know how close it can come to losing home and security.
    Everybody should have a place to live. It is a Human Right. It shouldn’t be a get-rich-quick scheme for certain individuals.
  • commented 2019-08-09 19:11:53 +0100
    Asking if someone has a passport or or VISA, along with other basic questions such as employment status is perfectly ok at a viewing if the person seems very interested in the property. Obviously a landlord should not be asking those offensive questions you have highlighted.
    I couldn’t find anything in the Right to Rent guidance document that prohibits a landlord at the time of.the viewing from asking a prospective tenant if they have the required documents ready for referencing.
    I think we are actually in agreement somewhere with this and I sincerely hope you don’t encounter any further problems in the future.
  • commented 2019-08-09 13:03:34 +0100
    Beth, I would like to end the conversation about Right to Rent with you. I get the impression you are not of colour so therefore have no personal experience of racism or xenophobia. I have had a lifetime of it. I have had advice from people legally versed in this issue yet you’re contradicting their knowledge. I am going to end this conversation with you as I am further offended by your unqualified views.
  • commented 2019-08-09 12:46:39 +0100
    Hi Alex, sorry to hear you had such a bad experience, and that’s good that you have posted a link to the government website to advise landlords on how to conduct Right to Rent checks. Given the threat of unlimited fines and prison sentences one can understand that a landlord needs to take reasonable precaution and I think it all boils down to the language used of how questions are asked, and the interpersonal skills of that person. It’s understandable that someone might take offence to being asked where the are from, but if a prospective tenant is expressing an interest at the time of viewing it’s perfectly reasonable for a landlord to ask at that time whether they can provide a passport/visa so long as they ask this to ALL prospective tenants. UK Landlords whether they like it or not are the new border control agents and they need to ask questions!

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Generation Rent celebrates restrictions on holiday let adverts!

Transport for London has banned adverts for holiday let companies that take homes away from Londoners, following a successful campaign against the anti-tenant adverts by Generation Rent. 


New advertising guidelines will mean that any advertising that encourages removing homes from the private rental market will be banned from the TfL estate.


The victory comes after over 8000 renters signed a Generation Rent petition asking TfL to drop adverts from short term lets company Hostmaker.  In the adverts, Hostmaker told landlords they could increase their yield by 30% by ditching tenants and switching their properties to short term lets.


The new policy, which can be found here, states that any adverts seen to do the following would be  banned from the network:

  • imply that removing properties from the private rental market for other rental purposes (such as short term lets to tourists) can be financially or materially advantageous to property owners.
  • promote companies or services which appear to rely on property owners removing their properties from the private rented sector.
  • appear to conflate short term lets with lettings in the private rented sector. The type of lettings the advert is promoting should be unambiguous.
  • advertise services for both types of lettings.
  • use phrases or terms associated with short term lets where they are ostensibly advertising services relating to lettings in the private rented sector, or vice versa.


Georgie Laming, Campaigns Manager at Generation Rent said;

“This is a huge victory for renters in London. Living in London is already tough, paying sky high rents for cramped housing, without being attacked every time we take public transport by adverts encouraging landlords to get rid of our homes. It’s great news that now, any adverts encouraging the loss of long term, private rented housing will be blocked.

“But without a better system of regulation, enforcement and taxation that prevents landlords from taking homes out of the longer term market, renters will continue to lose out from the rise of holiday lets.” 

The Mayor of London, Sadiq Khan, said;

 “I am doing everything in my power to make housing more affordable for Londoners. When everyone sticks to the rules, short-term lettings can help people earn a little extra money and they provide more options for visitors. But it is clearly wrong when companies encourage hosts to break the rules, and when services seem to rely on homes being taken out of the private rented sector altogether for financial gain. That’s why I welcome TfL issuing guidelines to ban adverts that encourage unlawful short-term letting and that make it harder for Londoners looking for somewhere to rent.”



For further information, please contact Georgie Laming on or 07950 399281.

Generation Rent is the national voice of private renters. We exist to make sure renting is safe, fair and secure.

  • You can find pictures from Generation Rent’s campaign here 
  • The petition was hosted on 38 Degrees and can be seen here
  • More information on Generation Rent’s hostmaker campaign can be found here 


The new advertising guidelines can be found here

  • Current legislation in London means that any property rented out as a short term let for longer than 90 days would need new planning permission. 
  • Hostmaker were exposed by the BBC trying to help landlords skirt the law:

Tenants in line for £117.90 when renewing

One of the great things about the Tenant Fees Act is that you can save money whether you move home or stay put. 

Since June, tenants signing an agreement on a new home in England do not have to pay letting agent fees. (As of yesterday, the ban applies across the UK.)

But there's been less fanfare for the cap on deposits at five weeks' rent, which means that a tenant renewing the agreement on their current home could get a refund if their deposit is worth more than that.

Read more

Your chance to make tenancy deposits fairer

Deposits are behind some of the most common problems we hear about from renters:

  • tenants' money doesn't get protected
  • the struggle to get deposits back when moving home
  • and many of us are unable to afford them in the first place

The good news is the government is looking at how the deposits system can be improved and is asking for renters' experiences until 5 September. This is your chance to share your experience of deposits and help change the system. 

Read more

Finding out if your landlord is a criminal

There are now three live government consultations that could help to reshape the private rental market.

One is on reforming tenancy deposits (deadline for responses 2 September), the second is on abolishing Section 21 evictions (deadline 12 October) and the third, announced last Sunday as well, proposes giving tenants access to a government database of criminal landlords.  

Read more

Government consults on ending Section 21

It's finally here! After announcing in April its intention to abolish Section 21, the government has published its proposals for making this happen.

We've been through the consultation document, which is open for responses until 12 October, and here's a quickish summary of what's in it. 

We'll be preparing our own response, but we also want to hear what you think. And most importantly, we're looking at how to make it easy for renters to respond and make sure the government does this right.

Read more

Sadiq Khan publishes vision for London's rental market

The Mayor of London has come out firmly in favour of our campaign to end unfair evictions - and has pushed the government to give him powers to bring in rent controls in the capital.

He was elected in 2016 on a pledge to shake up London's private rented sector, and now, after a long consultation period, Sadiq Khan has unveiled his proposals.

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A win on tenancy deposits and one step closer to regulating landlords

The letting fees ban is great and all, but now fees are out of the way, you still have to scrape together a large deposit before you can move home. 

Well, we thought about that - last year we proposed a system where you could transfer part of your deposit to your next tenancy, once you'd done responsible things like pay your final month's rent. We called this deposit passporting.

We couldn't get it into the Tenant Fees Act (which came into force this month), but the government has been looking at it and today announced its support for deposit passporting!

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Everything you need to know about the Tenant Fees Ban

After years of waiting, England's Tenant Fees Ban is finally here. It means that letting agents and landlords won’t be able to charge extortionate fees when you move to a new home. Here are the top 6 things you need to know about the ban:

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Revealed: Agents breaking laws on tenant fees

You read that right: before the ban on letting fees has even come into force (this Saturday, folks), letting agents are already flouting existing laws on fees. Since 2015 agents have been supposed to display details of the fees they charge tenants online, but we've found 21 that are not.

Local councils could be collecting £5000 in fines for these offences, so the fact that agents are still getting away with it does not fill us with confidence that the fees ban will be enforced effectively.


Read more

Longer Tenancies: Benefits, barriers and insights from the Government consultation

Last month’s announcement that the Government intends to abolish section 21 evictions and create open-ended tenancies rightly took the limelight, but alongside it was published the Government response to last summer’s longer tenancies consultation. As we all look ahead to the forthcoming reforms that will create a secure, open-ended tenancy, adjust legitimate grounds for eviction, and streamline the court process, it’s useful to dig back into the detail of the consultation responses to understand how tenants, landlords, and letting agents understand the barriers to and benefits of longer tenancies.

Here are some key take-aways from the consultation responses which should be borne in mind as the new open-ended tenancy and wider private rental market reforms are shaped.

Read more