GENERATION RENT campaigns for professionally managed, secure, decent and affordable private rented homes in sustainable communities.

Join us today and help campaign for a better deal for private renters.

How we help

  • hwh-1.pngCall for changes in legislation, strategies, policies and practices to make private housing a better place to live

  • hwh-2.pngStrengthen the voice of private tenants by developing a national network of private renters and local private renters’ groups
  • hwh-3.pngProvide opportunities for private renters to campaign on issues that affect them and their local areas
  • hwh-4.pngWork with affiliates towards achieving the aims of Generation Rent
  • commented 2019-01-18 16:49:11 +0000
    Hi. Just saying thank you. When I was in private, no one listen to me. Especially when the flat needed fixing, it wasn’t until Dan spoke to waltham forest. Waltham forest has now moved me into temporary accommodation so again thanks. C Williams.
  • commented 2019-01-04 12:26:55 +0000
    I am housed in a nice council bungalow but happy to help as I have been homeless and know the stress this causes .I think we need a lot more social housing .Good luck Andrea
  • commented 2018-11-11 10:26:10 +0000
    The other aspect of Section 21
    I want to bring to notice this other ambiguity with Sec 21 notice when tenant is served a notice and they are happy to leave but they are not allowed to unless they produce a counter notice to vacate within 1 month and sometime it has to be with the rent period or before the expiry of current rent due date.

    It puts the tenant in a very difficult position legally and often have to pay rent at two property while staying in one property as finding a property tallying to the expiry of sec 21 notice is difficult.

    I would suggest we should an amendmend to sec 21 notice where if served it should act as a notice to end the tenancy by landlord and tenant should have freedom to leave at anytime during that time period without service any notice.
  • commented 2018-10-23 15:55:49 +0100
    Who pays council tax ?
    Council tax is typically paid by the person who occupies the property. If you live alone, you’re the liable person to pay council tax. For properties occupied by more than one person, there is a hierarchical tree to figure out who needs to pay the council tax.

    A resident owner-occupier who owns either the leasehold or freehold of all or part of the property
    A resident tenant
    A resident who lives in the property and who is a licensee. This means that they are not a tenant, but have permission to stay there
    Any resident living in the property, for example, a squatter
    An owner of the property where no one is resident.
    The person highest in the list is liable to pay council tax, if there is more than one, they are jointly responsible.


    You live alone with a one bedroom apartment – you’re liable to pay council tax for the property
    You live with your girlfriend / boyfriend – you’re both liable to pay council tax for the property
    The landlord has an empty property listed for renting – they pay council tax for while they wait for a tenant to move in
    When the landlord is responsible for council tax
    In some cases, the owner of the property / landlord is liable to pay council tax. Those are special circumstances, when the tenants or residents are exempt from paying.

    The property is an HMO ( house in multiple occupation ), where multiple tenants rent their own private rooms, but share communal areas like the kitchen and bathroom. However, council tax is probably calculated into the rent payments.
    The occupant / occupants are under 18
    The occupants are asylum seekers
    The occupants are staying temporarily and have another home somewhere else. For example if an emergency has occurred in your rental property, rendering it uninhabitable until repairs are made and you’re transferred into a temporary home by your landlord.
    The property is a care home, hospital or refuge of some kind.
    If your living conditions are any of the above, you are not liable to pay council tax. It must be paid by the property owner, but it’s price may in some occasions be proportionally calculated into the cost of your accommodation.
  • commented 2018-10-22 21:11:21 +0100
    Can a landlord make you soley responsible for unpaid council tax which was in his name that you knew nothing about, even though it was shared accommodation and no tenant paid their council tax? He was went to court and because I communicated with him he has said I am now responsible and the court has agreed. Is this correct?
  • commented 2018-09-22 18:32:25 +0100
    Gerry, that’s a really big loophole in the law which I believe there is talk of the government closing. Selling property to family to avoid the liability of being ordered to do something but I might be wrong. The government have back peddled on a lot of proposals lately.

    Whilst the district council may be ignoring you, there should still be action you can take. Including reporting it to environmental health (which is likely your local authority, in your case, the district council) or the Health and Safety Executives (HSE), they’re especially interested in unsafe gas appliances.

    If you search on Facebook for Harry Albert Lettings & Estates and let them know the issues, they will be able to give you better advice and point you in the right direction. Our advice is free (it’s my company), especially when it comes to the health and safety of tenants living in the private rented sector.

    Without bashing your district council, inaction by councils is not unheard of. The state of some of their own properties are very poor.

Have something to voice?

Please check your e-mail for a link to activate your account.


Market solutions for affordable housing aren't working in London. It's time to look at rent control.

So Sadiq Khan has announced that he will develop a model of rent control for London. It’s a bold move for the Mayor of London and just opening up this conversation shows the extent of the affordability crisis affecting 2.4 million private renters in the city.

London’s rents are absurdly high, eating up ever higher proportions of people’s incomes as the last decade has seen wages stagnating while rents rose. The internationally accepted figure of rent affordability is 30% of income, yet there are only two boroughs in London where average rents are (just) less than 50% of a low-income worker’s wage. Even for private renters in middle and some high wage jobs, the dreaded annual rent rise can force you out of your home and your community, or reduce your savings pushing you further away from homeownership. High rents entrench private renters in financial precarity and erode our communities.

Market solutions to make housing affordable in London aren’t working in London. We’ve all been talking about the building more homes for years, but it just isn’t happening at the scale or speed needed to bring down rents. The economic uncertainty as a result of Brexit isn’t helping the housebuilding industry. It’s time to start looking for other answers.

Read more

Parliament abolishes £410m-a-year scam

The House of Commons has read letting agent fees their last rites! This afternoon MPs voted to approve the final version of the Tenant Fees Bill signed off last week by the House of Lords.

From 1 June, private renters moving home will no longer have to pay fees to start a new tenancy in England. Agents will only be able to ask for rent, and refundable holding and security deposits (capped at 1 week’s rent and 5 weeks’ rent respectively). The only exemptions are fees to cover the cost of lost keys or late rent payments.

Read more

The lexical challenge of building more affordable homes

At the launch of the Affordable Housing Commission in October, the chair, Lord Best, a veteran of august commissions spanning the past 30 years, related an experience he’d had with one that was looking at The Future of the Family.

More than halfway into the process, its chair came to meet its sponsor (then plain old Richard Best) and admitted that they were a little behind schedule. They hadn’t managed to agree on a definition of “family”.

From the off, members of the commission – of which I am honoured to be one – are therefore highly conscious of the need to get the basics right. But not only do we need to know what “affordable” means (already the subject of much controversy in the housing world), but I think we also need to define “home”.

Read more

2018 takes renters closer to a fairer housing market

It's our End Of Year round-up! 2018 has been an exciting year for the campaign. Through our work - with activists, renter unions and other groups - we are closer to a safer, fairer and more secure private rental market.

Read more

Letting Agents are not the "servants of two masters"

Parliament’s scrutiny of the Tenant Fees Bill has exposed the common misconception that a letting agent works for both the landlord and the tenant. A letting agent is not, as David Cox, CEO of ARLA Propertymark had put it, “effectively the servant of two masters.” Letting agents typically act for only one side (usually, the landlord).

An agent’s role is to serve the interests of the person who appoints them. It is simply not possible to act loyally for two parties whose interests are at odds (e.g. when one side would rather receive higher rent and the other would rather pay less). To suggest otherwise is to contradict English statute and common law, the Property Ombudsman’s guidance, the forthcoming Tenant Fees Bill and even the Bible.

Read more

MPs debated Section 21 - here's what they had to say

On Thursday 6th December our campaign to end unfair evictions reached the Houses of Parliament.

Labour MP Karen Buck, in partnership with the End Unfair Evictions campaign, sponsored a Westminster Hall parliamentary debate on the problems pertaining to Section 28 evictions. MPs came together to share horror stories from their constituents of evictions as well as discuss the larger power imbalances born of the constant threat of eviction many tenants live with.

Read more

Section 21: Terrible for tenants and lengthy for landlords in court

Our campaign to end unfair evictions has caught the attention of Parliament. On Thursday, MPs are debating “the use of Section 21 evictions in the private rented sector”.

We’re calling for the abolition of Section 21, and the government is considering responses to its proposed three-year tenancies. This is the first opportunity MPs will have to air their views on reform, and quiz the Housing Minister, Heather Wheeler, on her department’s proposals. We’ll get a sense of what there is cross-party support for.

Ahead of the debate, we wanted to take a look at what we know about evictions and their extent. It's important to note that the problems with Section 21 go far beyond the basic number of evictions. The threat of a no-fault eviction discourages tenants from treating the property as their long term home, and even from complaining about disrepair.

Read more

Pressure builds on Natwest over benefit discrimination

Back in October, we learned that Natwest had asked one of its buy-to-let customers to either evict her tenant, who was receiving housing benefit, or pay a draconian fee to switch her mortgage.

The bank’s terms and conditions prohibited customers from letting to tenants in receipt of housing benefit. Yet another example of a bank discriminating against low-income households and fuelling the “No DSS” culture. But this time, 62% of the bank is owned by the government, i.e. us.

The landlord has started a petition urging the government to stop this practice by high street banks, and it’s nearly at 5000 signatures.

Read more

Life after Section 21

Today is the 30th anniversary of the Housing Act 1988 receiving Royal Assent and becoming law. The Act introduced the assured shorthold tenancy, and, with it, Section 21, the ability for landlords to evict without needing a reason.

As part of the End Unfair Evictions campaign we are calling for Section 21 to be scrapped, and demanded this in our response to the government’s recent consultation on longer tenancies. In our response we also set out how the private rental market should work once Section 21 is history.

Read more

Lords send ministers away to fix fees ban

The letting fees ban has inched closer to being law. Yesterday a Grand Committee of the House of Lords went through most of the Tenant Fees Bill, line by line. There are still potential loopholes that could leave tenants vulnerable to exploitation.

Following lobbying by ourselves, Shelter and Citizens Advice, and amendments by peers including Baroness Grender and Lord Kennedy, the government has now agreed to examine them before the Report Stage.

Read more